For Custom Items:
Each WORD is unique to the person ordering it. Once you place your order and your item has been created, we unfortunately wont be able to honor a refund for your custom item.
For Non-Custom Items:
If you decide to cancel your order of non-custom items and would like to get a refund, you will need to send the unworn items back to us in good condition. After we receive and inspect the items and they are confirmed to be in good condition, we will issue you a refund.