Can I make a special request?

You can include a special request in the note field of the cart page. If we cannot accommodate your request, we will be in touch with you.

PLEASE NOTE: Special requests might cause a delay to your order as they may require back and forth communication between you and our customer service team!

For special requests such as the placement of your WORD on your token, feel free to include as much information as possible, including which WORD you would like on top of the token, or on the bottom of the token.

Unfortunately we cannot accommodate special requests for additional characters (over 14 characters) or unavailable characters.